The ACCC is Australia's competition regulator and national consumer law champion. We promote competition and fair trading and regulate national infrastructure to make markets work for everyone.

Our phone operating hours are currently Monday to Friday 11 am to 3 pm AEST/AEDT, closed national public holidays.You can continue to make reports and enquiries through our online forms. Consumers. You can report a consumer issue or make an enquiry using our online form.; Phone 1300 302 502.; Businesses

Help us spot issues affecting Australians by making a report. Use this form to report a business that may be doing the wrong thing under the Competition and Consumer Act 2010.

10 小时之前 · Virgin Australia and Jetstar reported strong passenger demand growth throughout most of 2024, which continued into the Christmas period, the ACCC’s latest Domestic Airline Competition report has found.. Compared to December 2023, the number of domestic passengers flown by Virgin Australia in December 2024 increased by 15.8 per cent, while Jetstar’s …

Competition leads to lower prices, more choice and better products and services. The Competition and Consumer Act 2010 bans business behaviours that damage competition.

The Australian Competition and Consumer Commission (ACCC) is an independent Commonwealth statutory authority. We enforce the Competition and Consumer Act 2010 and other legislation promoting competition and fair trading, and regulate national infrastructure.

The ACCC promotes competition and fair trade in markets to benefit consumers, businesses, and the community. We also regulate national infrastructure services.

The Competition and Consumer Act 2010. The Competition and Consumer Act 2010 (CCA) covers most areas of the market: the relationships between suppliers, wholesalers, retailers, and consumers. Its purpose is to enhance the welfare of Australians by promoting fair trading and competition, and through the provision of consumer protections.

How warranties and consumer rights are connected Consumer guarantees are automatic and can't be negotiated away. Consumers have basic rights, known as consumer guarantees, when buying products and services.These rights are under the Australian Consumer Law.

We use a range of tools to encourage compliance with the Competition and Consumer Act 2010 and the Australian Consumer Law. This includes enforcement action, consumer and business education, industry engagement, research and advocacy. Breaches of competition and consumer law can attract fines and ...