Avaya Cloud Office : Where can I download the apps?
The following apps are available to download for use with your Avaya Cloud Office system; Avaya Cloud Unified app for the Desktop. click HERE* Additionally, the same great features of the Unified Desktop app are available as a browser login HERE [no download] Avaya Cloud Phone desktop app Login to the portal using your account.
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Avaya Knowledge - Avaya Cloud Office: Avaya Cloud Office's next ...
The Avaya Cloud Office embedded app for Teams 2.0 lets you communicate and collaborate with team members by placing phone calls, managing call queues, looking up contacts, and more. Features include: A redesigned user experience in the Teams desktop and web apps; Unified contact search across Avaya Cloud Office and Teams directories
Avaya Knowledge - Avaya Cloud Office : What is Intercom?
Intercom is where a call is placed to a compatible* phone and the call is is automatically answered in handsfree mode, enabling immediate 2 way conversation. If the destination phone is not configured for Intercom, a normal call is placed to the phone.
Avaya Knowledge - Avaya Cloud Office: Desk Phone Pairing
Sep 25, 2024 · Users can pair a desk phone with the Avaya Cloud Office app (unified app) to use the app’s calling and collaboration features. When you make or answer calls, audio will go through the paired desk phone.
Avaya Knowledge - Avaya Cloud Office : Presence Overview
Nov 19, 2021 · Whether using their desk phone, smartphone app, or Avaya Cloud Phone Application, Avaya Cloud Office Users can now share their presence status ? available, busy or on hold ? with their admins or colleagues.
Access Phones & Devices Section Online Account - Avaya
Mar 26, 2020 · The Phones & Devices section on the Avaya Cloud Office Online account provides you a view of all the Desk phones, Phone App, and other devices associated with your Avaya Cloud Office account. It is where you can configure, add or delete phones on your account.
Avaya Knowledge - Avaya Cloud Office : Call Switch - Switching a …
Jun 29, 2023 · Similar to flipping a call, switching a call lets you transfer a live call from desktop to phone with no interruption to the call. This can be useful in situations such as when you start a call on your desktop app or Physical Phone and need to …
Avaya Cloud Office : Configure Incoming Call Information
Aug 22, 2024 · Choose what appears on your phone when you receive an incoming call, either Incoming Caller ID or the Called Number. You can also choose to play an announcement for an incoming call from an Avaya Cloud Office or non-Avaya Cloud Office number.