Repair type Contact; Malaysia: Ixsun Sdn Bhd: Pixel 9, Pixel 9 Pro, and Pixel 9 Pro XL: Mail-in. Out-of-warranty. Address: Ixsun Sdn Bhd Lot 08-45/47 Level 8 Berjaya Times Square, No.1 Jalan Imbi, 55100 Kuala Lumpur. Service center. Phone: (+60) 3-21414845. Operating hours: Weekdays: 10 AM–7 PM. Saturday, Sunday, or public holiday: Closed

Check your repair options: Walk-in: Repairs can often be completed same-day. Check with your nearest repair location for the exact time. Learn more about authorized repair partners. Mail-in: Repairs take 7–10 business days after you ship your phone. Repair your own phone: To fix your device yourself, learn how to repair your own Pixel phone.

The problem isn't caused by a specific area on your screen. Learn how to reset your phone to factory settings (below). If your Quick Settings bar and notifications release while you're still dragging your finger across the screen Repeat the test. If they release again, note whether it happened in the same place on the screen.

Locations: US, UK, Canada, Australia, and European countries or regions where Pixel phone and Pixel Tablet are available; Buy repair fixtures & tools (Pixel phone only) You can get common repair tools from your online or local repair store or retail outlet. You can also purchase professional repair fixtures and tools at Shyft Services. Shyft ...

Check with your nearest repair location for the exact time. Learn more about authorised repair partners. Mail-in: Repairs take 7–10 working days once you send your phone via post. Repair your own phone: To fix your device yourself, learn how to repair your own Pixel phone.

Depending on the user, packaging can differ so there's a risk that the device can be damaged in transit. After a successful repair, the repair center will use certain sturdy boxes to ship your device. Prepaid packaging: Once you place your repair order, the prepaid packaging takes 1–2 business days to arrive.

Tip: Before you send your device to repair services, remove the SIM card and keep it with you. Access Repair Mode. Important: Do not create a new PIN once in Repair Mode. Open your device’s Settings app. Tap System Repair mode. To turn on …

Eligibility for screen repairs. Your device might be eligible for repair with our authorized repair partner if the screen has been damaged. Contact Google Fi support to learn more and file your device protection claim. Eligibility for replacements. You might be entitled to a phone replacement in the following situations: Mechanical breakdown

Keeping the screen off helps save battery and avoid accidental taps on the screen. All Pixel phones have proximity sensors. Because the Pixel 5’s display goes almost to the edge, you can see the Pixel 5’s sensor under the screen. Check our Pixel 5 phone diagram.

If your phone is ineligible for the Extended Repair Program but you are experiencing similar display or other issues, your phone may still be covered under Google’s Limited Warranty. For any other issues with your phone, you can browse the Pixel Phone Help Center , visit the Pixel community , or ask your question to our X (formerly Twitter ...