Emotional Labor: Examples & Consequences - Simply Psychology
2023年10月11日 · Emotional labor refers to the work involved in managing one's own emotions and expressions when interacting with others, especially when serving customers or clients. It …
Emotional Labor - Psychology Today
Emotional labor refers to controlling one’s emotions to carry out the demands of one’s job. For example, a nurse may have to soothe a sick patient while being berated...
Emotional labor - Wikipedia
Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1][2] More specifically, workers are expected to regulate their personas …
What Is Emotional Labor? - Verywell Mind
2021年9月20日 · Emotional labor in the workplace consists of practices and rules for employees that are implemented for the sake of satisfying customers. They center around employees …
What Is Emotional Labor, and Why Does It Matter? - Greater Good
2023年4月5日 · Hackman describes emotional labor as “the editing work of emotions that someone would do in order to have an effect on the emotions of someone else.” It happens in …
Emotional Labor: Impact on Relationships, Work, and Society
2024年10月18日 · Explore emotional labor's effects on personal relationships, workplace dynamics, and societal norms. Learn strategies to manage and balance emotional labor.
Emotional Labor: What It Is and What It Is Not - Psychology Today
2020年4月26日 · At its core, emotional labor is the regulation of one’s feelings at one’s job. It is the effort and control it takes to display the organizationally appropriate sentiment—whether …
Managing the Hidden Stress of Emotional Labor - Harvard Business Review
2016年9月8日 · The rest of us are called upon to perform what psychologists call “ emotional labor ” — the effort it takes to keep your professional game face on when what you’re doing is …
Workplace Emotional Labor and Diversity - Pennsylvania State …
Emotional labor is distinct from “emotion work” or the interpersonal task (i.e., gift giving, event planning) that women often do in work and home lives, a current point of confusion. Still …
What Is Emotional Labor? Examples & How To Talk About It
2020年5月29日 · Emotional labor can be defined as any tasks that take from a person's emotional, mental, or energetic tank. Here's how it can affect your relationships.
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