Real estate developer and philanthropist David Mack dismissed calls from disability rights advocates for him to resign from ...

Looking your best on the morning team video call could soon be a lot easier thanks to a new update coming to Google Meet. The ...

In the wake of ChatGPT's dramatic arrival two years ago, companies are excited about generative AI's possibilities but ...

BPO workers say AI tools are monitoring their calls, assisting them with customers, and scoring their performance.

The $60 million redevelopment Downtown replaced 102 deteriorating low-income housing units with 130 brightly colored ones.

The president-elect could eliminate a federal program focused on preparing communities for climate change's health impacts.

Monroe County's Jumble Firewood business offers local wood processed by people with criminal pasts that most employers won't ...

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

More than 200 emergency and medical workers have been killed since last October, Lebanon's health ministry says. Many believe ...

Fire alarm monitoring іs an integral component оf your building’s overall fire safety plan, and requires hiring an outside ...

Huddled inside the International Space Station a million feet above the earth’s surface, Kate Rubins decided she wanted to go ...

Embracing AI—and considering these best practices as you do—can help servicers stay competitive while keeping operational ...