Aucera has been honored with five Stevie® Awards in the 19th annual Stevie Awards for Sales & Customer Service, reaffirming its reputation as a leader in customer experience, service innovation, and ...

TTEC Philippines is currently expanding its CX operations with a hiring initiative aimed at attracting skilled and empathic customer support professionals who will play a vital role in enhancing ...

Philippines has revised its investment regulations, reducing corporate tax rates and extending tax incentives to business ...

Globant is relatively concentrated geographically, with more than half of its revenue generated in North America. The company is now focused on diversifying geographically, particularly in Europe.

The government through the Ministry of ICT and National Guidance launched the National Business Process Outsourcing (BPO) Policy and Publicity Campaign at Mestil Hotel, Kampala marking a ...

Other international BPO companies with a presence in the country include iQor, Call Center Pros, Teleperformance, and Bill Gosling Outsourcing. Sign up for our Nearshore Americas newsletter: The ...

iONLINE and NEARSHORE have partnered to deliver 99.99% uptime connectivity through integrated cellular and satellite solutions. (Image: Supplied) In the vast expanse of our oceans, where vessels ...

In the vast expanse of our oceans, where vessels traverse millions of nautical miles daily, IOT connectivity is a critical lifeline. Yet maritime operators face persistent obstacles in maintaining ...

NEW job roles, not job losses, will emerge as the business process outsourcing (BPO) sector adapts to artificial intelligence (AI), according to the Information Technology and Business Process ...