OceanBase has once again been named as Honorable Mention in the 2024 Gartner® Magic Quadrant™ for Cloud Database Management Systems (Cloud DBMS), marking the second consecutive year it has received ...

Two days before your family holiday party, you get a text about an online order you placed a week ago, saying the package is at your door. It comes with a photo — of someone else’s door.

More than 500,000 companies are part of the global Microsoft AI Cloud Partner Program (MAICPP) community, which is dedicated ...

The customer experience and contact center worlds have significantly changed over the past 30 years, but the voice channel ...

Discover how Webuy Global is making strides in NVIDIA's AI program with innovative developments and cutting-edge technology.

Forward Auto Group LLC is pleased to announce the launch of its voice analytics software in the effort to optimize sales and customer service ...

VTEX (NYSE: VTEX), the composable and complete commerce platform for premier B2C and B2B brands and retailers, has achieved ...

If IVR survey completion rates are lower than you’d like, this post is for you. Learn the main reasons callers bail and how ...

Our experts and industry insiders blog the latest news, studies and current events from inside the credit card industry. Our ...

Hexa, a Paris-based startup studio that has launched dozens of B2B software companies, is sharing a list of its next batch of ...

The future of SaaS looks bleak. Recently, Klarna CEO Sebastian Siemiatkowski announced that the company will end its service ...