Smith.ai is a customer service company, with a focus on providing virtual phone and web chat teams for various client firms .

Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

Right now we are using it as an interim measure to support when we have gaps in our physician or NP [nurse practitioner] ...

The Grant County Sheriff's Office is alerting residents about a new scam involving text messages and social media direct ...

"A typical smishing scam message may seem like it's from a bank – maybe your bank – and include a link or phone number to ...

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Telecommunications company AT&T plans to eliminate traditional landline phone service to nearly all of the U.S. in its service area over the next five years. In a statement made as part of a ...

Law enforcement agencies in Douglas and Arapahoe Counties will be holding a joint virtual town hall to discuss ... the 18th Judicial District Attorney's Office. The town hall is scheduled for ...

MINNEAPOLIS — A Minnesota-based health insurance provider said it is temporarily closing its office doors after receiving a "concerning" phone call. A UCare spokesperson said employees are ...

You've got a lot to consider when searching for the best cell phone plan, whether it's what kind of coverage you can expect or what kind of perks come with your plan. But the main question I wind ...

My wife and I canceled our landline service about five years ago. I know several people who still have landlines; but they all have mobile phone service too, so cutting the copper cord shouldn't ...