If computer capabilities are accelerating at a speed no human can muster, service doesn’t need to be stagnant. Following the need for game-changing technology to manage customer interactions with ease ...

Today, small businesses are forced to modernize their IT infrastructure and systems. A small business has a lot to overcome to be agile and efficient and to compete in such […] ...

Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents. Jotform ...

PayPal scammers adopt Docusign API to con customers, electronic employee monitoring reaches an all-time high and Reddit is a ...

Prior to Newsweek, he worked at Bankrate as the lead editor for small business loans and as ... all from the convenience of your mobile phone. Customer service: Some customer service teams may ...

Your phone answering service keeps your finger on the pulse of your business, so choosing the right option is vital. Here’s what you need to know about answering service options for small ...

The best small phones in Australia have all but disappeared — though there are still some serious contenders on the market. While there was once a time when smaller was deemed better ...

Commissions do not affect our editors' opinions or evaluations. Using one of the best small business credit cards can help your business get off the ground while smoothing out cash flow and ...

In today’s fast-paced business environment, missing a phone call can equate to significant lost revenue, especially for small business owners ... and fostering positive customer experiences. The ...

From the home button to the Lightning port, Apple's new cheapest phone comes with big changes, but it also signals the death of small phones in the tech giant's lineup. I think that's a shame.

Where did all the cute little smartphones go? Remember "big" 5-inch phones when they first came out? People thought they were huge! The screen size started to crawl up slowly but surely, and nowadays ...