Lots of people find jargon annoying. Is it useful in the workplace? Pippa and Phil talk about when to use jargon and when to avoid it, with help from journalist Anna Maloney, Anne Curzan from the ...
Insurance companies delay paying some claims, deny other valid claims altogether, and force policy holders to defend themselves in court - all to increase profits.
Soft skills, including empathy and trust, are key to getting buy-in. Data based on past performance with predictions will also help build support for SEO.