Customer service isn't the same anymore. Businesses used to be more than willing to take the time to make their customers ...

Gmail’s user base is increasing with each passing year, as email will still be a prime way to interact in 2025. Still, other ...

referring to the person in question as “this lady” or “this gentleman” feels awkward and vaguely condescending to me ...

Card as a service (CaaS) offers a smart, simple way to meet customer payment needs while bypassing resource-heavy legacy ...

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I am 21 years old, and I have worked in assorted venues of customer service since I was 17. I am currently employed at a bank, and frequently a customer will ask a question to which I do not know the ...

Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, [email protected]; or ...

In today's Miss Manners column, advice columnist Judith Martin responds to an employee hoping to practice great customer ...

Before anyone suggests to Miss Manners that you stab a finger in the poor customer’s general direction, she will suggest that ...

DEAR MISS MANNERS: I am a lifelong hospitality worker, and consider myself a great greeter in any scenario. A few years ago, ...

Amish Metal Roof Rochester is proud to announce the launch of its new online instant quote calculatorWebster, New ...

While executives work out the ramifications of AI for their organizations, individuals need to ensure that they benefit ...