Global toymaker Lego is opening a new office in metro Phoenix where they invite employees to have "imagination." Here's what ...

In the ever-evolving customer service world, innovation isn't limited to technology and process improvements—it's also reshaping how businesses pay for the tools they use to support their customers.

Several Riley County departments in downtown Manhattan will begin new customer service hours starting on Monday, November 4, ...

Global toymaker The Lego Group is building up its presence in the Phoenix market with a new customer service center.

Having opened its Asia-Pacific office in Singapore on Monday, ...

A woman was left baffled when a customer made what she thought was an unreasonable demand of her in the workplace – and the ...

She couldn’t request a replacement and have it within a reasonable time for the office of her New York lice detection removal service because the item was out of stock. Harel, who routinely buys ...

A VicRoads spokesperson said the agency had met its customer service targets since the joint venture was established – and ...

The HR agency has developed contingencies if there is a surge of customer experience requests during the Postal Service Health Benefits System’s first open season, but a new report claims that those ...

In response to these concerns, the union reached out to Finance Minister Javier Silvania, urging him to intervene. However, ...

Eversource partners EY for transformed operations using automation, AI and process mining to boost efficiency and enhance customer service.