Cerillion (AIM: CER), a leading provider of BSS/OSS-as-a-Service solutions to the telecoms industry, today announced a major ...

B2B ICT services offer telcos a unique opportunity to move beyond connectivity and become transformation partners for ...

Leveraging Enterprise-Grade Frameworks and Tools to Empower Start-Ups, Founder-Led, and Venture-Backed Businesses MALVERN, Pa., Jan. 21, 2025 (GLOBE NEWSWIRE) -- 2X, the leader in marketing as a ...

CEO William Cho and key company executives outlined the company’s 2025 business strategy during a press conference held today ...

B2B companies like MyTVS and Roca India are adopting quick commerce models to improve supply chains, offering faster delivery times and efficient service. MyTVS plans to set up 250 stores for ...

Instead of viewing AI and human labor as replacements, it’s more effective to see AI as an enabler for human roles, enhancing customer service ... This model allows customers to resolve basic ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged origins are murky and writings about it across the internet are rife with unverified ...

ESM helps IT work in harmony with HR, facilities, legal, and more to improve service delivery, collaboration, business agility, and customer satisfaction. In many organizations, the principles of ...