The country’s labor market remains strong, with customer service and manufacturing among the top sectors driving employment ...

Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India.

Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through ...

THE year 2024 was a super cycle of elections with 64 countries holding elections, representing half the world’s populations. In many markets, businesses now need to contend with new governments and ...

Santander UK has announced plans to discontinue several text message alert services for personal and business banking customers, with the changes taking effect May 12, 2025. The move is part of the ...

Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of Jackson Financial Inc.1 (NYSE: JXN), ...

Service agents and AI-powered virtual assistants often lack a complete view of customer information, forcing them to navigate ...

A look at how several airlines are using AI for consumers and back-office tasks: United, Southwest, IAG, Delta, Ryanair, and ...

Explore the latest insights and trends in automotive remarketing, focusing on used car sales, franchise dealers, and ...

We recently compiled a list of the 10 Best Performing IT Services Stocks to Buy According to Analysts. In this article, we ...