Aucera has been honored with five Stevie® Awards in the 19th annual Stevie Awards for Sales & Customer Service, reaffirming its reputation as a leader in customer experience, service innovation, and ...

Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of Jackson Financial Inc.1 (NYSE: JXN), ...

Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through ...

TTEC, one of the world’s biggest BPOs, has announced that they are recruiting for their growing customer service team in ...

Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India.

CLOSE to 10,000 jobs as customer service assistants and call center agents are up for grabs due to high vacancies in the ...

Will AI make call center jobs obsolete? While this may sound revolutionary, it’s far from the reality businesses face ...

Delta Air Lines is taking customer support to the next level by expanding its Delta Customer Service operations to provide 24 ...

In an exclusive interview with AIM, Animesh Jain, chief operating officer of [24]7.ai, shared insights into company’s ...

Du is set to integrate advanced AI and cloud services in its call center operations, aiming to boost customer satisfaction ...