When embarking on a culture transformation, start with a vision-driven leadership strategy. This includes clearly defining the future state and providing compelling drivers for change. Next ...

“Digital records mitigate the chance of human error, particularly around missing data in paper records,” says Catapult’s Lighten. “With digital records, you can put in safeguards that reduce the ...

Culture and design shape the way we see the world, from the airplanes we board and the sites we visit to the languages we encounter along the way. For many travelers, culture is why they plan ...