A resident, referred to as Mr X, went to the Local Government & Social Care Ombudsman (LGO) after he alleged the council ...

The case was dismissed over a procedural issue: the officer’s legal team argued she was not notified of a hearing within six ...

Tim Bourcier, the city’s director of planning, had filed the ethics complaint outlining two alleged instances when Martin; ...

C ustomer complaints are bound to happen when running a business. Handling these customer grievances effectively is crucial, not only for maintaining a good relationship with the complaining ...

ARUSHA: THE Bank of Tanzania (BoT), through its Arusha Branch, has conducted a two-day workshop to train financial ...

The U.S. Department of Education investigated complaints that five campuses didn't properly address harassment or ...

Saudi Airlines came third, as the number of complaints reached 13 complaints per 100,000 passengers, and a complaint handling rate within the specified time stood at 99 percent. The most frequent ...

OTTAWA - The Military Police Complaints Commission is investigating the military’s handling of the case against a former general who was ousted from his high-ranking position after a sexual ...

The complaint, which was filed by Bridgeport’s city council chairwoman Aidee Nieves, accuses Josue Jorge, Maria Hernandez and Maria Agueda of illegally handling other voters’ absentee ballots ...

The Department of Education’s Office of Civil Rights (OCR) announced on Jan. 2 that it has reached an agreement with Rutgers ...

A recent review by ASIC of complaints handling practices at 11 general insurers revealed persistent issues, including: missed opportunities to identify customer grievances failure to address ...