Oklahoma City fire crews say the department is in its busiest month for structure fires, especially those that are abandoned and used for warming.

Under the commissioner’s tenure, Social Security has seen marked improvements in its customer service metrics despite ...

HHS had moved to rebid the pricey 1-800-MEDICARE call center contract but attached new labor-friendly provisions. GOP leaders ...

CRMSDC Board Chair Kimberly Marcus, VP Diversity, Equity & Inclusion at Monumental Sports & Entertainment celebrates with CRMSDC Vice Chair ...

The risk associated with some of programs crystalized with the election of former President Donald Trump, whose ...

Reimagining digital experiences to prioritize employee values means putting people first and backing them with the technology ...

The CX Leaders Awards 2024 is a celebration of the innovators, pioneers and change-makers redefining customer experience.

Learn how federal agencies are preparing to help agencies gear up for AI in our latest Executive Briefing, sponsored by ThunderCat Technology.

The Grayson County Detention Center, which is accustomed to giving to the community, recently won two awards and was ...

Cognigy, a global leader in AI-powered customer service solutions, today announced the premiere of the third season of its acclaimed video series, CX Disruptors. In the new AI Impact Series, industry ...

Recognition of outstanding employees of the Kerr County Sheriff’s Office plus a tribute to retiring Precinct 3 Commissioner ...

Over 250 employees, students, and community members, go for a beach cleanup initiative at Al Bahya Beach - Al Sadr Slipway in ...