The global outsourcing market has evolved drastically in the last two ... Trupp Global’s service portfolio covers several cardinal BPO subsets including customer support (Voice, Email & Chat Support), ...

MANILA, Philippines — Over a week after it was raided by law enforcement agents, a business process outsourcing (BPO) company ...

ANYONE in the Philippines understands how important the growth of business process outsourcing (BPOs) is to the country's economy. But massive growth means massive competition; hundreds of new ...

CUSTOMER engagement platform Chat-Genie has launched an artificial intelligence (AI)-powered multi-agent framework to help speed up tasks in traditional business process outsourcing (BPO) roles.