Four tech firms have copped $10.6 million ($US7 million) in fines after the US Securities and Exchange Commission (SEC) found ...

Technavio eyes rising e-commerce and artificial intelligence adoption as keys to the customer engagement solutions market's growth.

adverse changes in customer, employee or supplier relationships; (v) adverse regional and national economic and financial ...

Volta NXT Energises Customer Service with Sabio Group & Genesys Sabio's Expertise Powers Seamless Transition to the Genesys Cloud platform ...

Prior to joining Sinch, David held executive leadership roles at notable companies, including Zoom, Microsoft, Outreach, Cisco, Avaya, and Qwest, where he successfully grew revenue ... long-term ...

The U.S. Securities and Exchange Commission (SEC) recently announced fines amounting to nearly $7 million for violations of ...

Advancing AI solutions through strategic partnerships—discover how to enhance customer engagement and operational efficiency with cutting-edge technology.

On October 22, 2024, the Securities and Exchange Commission (“SEC”) filed settled enforcement orders involving four current ...

The SEC on Oct. 22, 2024, announced charges against four companies for allegedly making materially misleading disclosures concerning the impact ...

Commissions do not affect our editors' opinions or evaluations. A customer data platform (CDP) collects data from online and off-line sources and standardizes it to create comprehensive customer ...

In this guest blog, Avaya vice president of product management Jay Patel takes a look at one systems integration specialist’s role in the digital transformation of a major Canadian ...

Each of the fined companies learned that they had been breached during the SolarWinds hack in 2020 or 2021. Each was found by the SEC to have negligently minimized its cybersecurity disclosures in ...