Sonos remains in the throes of the biggest controversy in its history — and it’s one of the company’s own making. Now, several months after the May release of its overhauled app badly tarnished the brand’s reputation, CEO Patrick Spence has announced a multipart plan to right the ship.

The changes mostly focus on more stringent beta testing and creating new avenues for employees and customers to raise concerns. Speaker company Sonos laid out a number of new plans and commitments on Tuesday in an attempt to turn around the beleaguered sound company following a bug-riddled app relaunch in May that’s still impacting the company.

Sonos' controversial app update in May was "obviously a failure," Sonos CEO Patrick Spence told Reuters today. When the update launched in May, customers revolted over missing features, like the ability to search music libraries,

Sonos, Inc. SONO has made seven new commitments based on an internal review of its May app release, ensuring it continues to deliver the best wireless audio systems and that customers enjoy the quality for which the brand is known.