Everise acquired the healthcare division of Continuum Global Solutions (CGS), which belongs to equity firm Skyview Capital. The acquisition strengthens Everise’s capabilities in pharmacy benefit ...
A BPO provider from Chile blamed its financial collapse on the country’s recently implemented 40-hour workweek. BPO firm CallSouth will be closing its doors after two decades of operation. The company ...
Anyone doing business globally should learn as much as they can about the countries or regions they’re engaging with, and there are fewer (and faster) ways to gain deep insights into a particular ...
Guyana did not live up to the expectations of itel CX’s leadership. It was reported that BPO firm itel CX will shut down its Guyanese operations by the end of this year. Although the company has yet ...