Content Guru & NHS England, London Region Receive “Highly Commended” for Healthcare Sector Project of the Year at IT Industry ...

An Enhanced Reputation of the Contact Centre Industry: 70% of Agents Would Recommend Their Job to Others - Calabrio report ...

Grands Moulins de Paris, a key player in the milling market in France and internationally, has worked with Sabio to deliver a ...

Azamara Cruises has announced a massive benefits following the opening of its dedicated UK based contact centre earlier this ...

Content Guru Wins ‘The Innovation Award’ at the Lloyds Bank British Business Excellence Awards 2024 for contact centre ...

Can technology put utilities back on top for customer centricity? Richard Farrell Netcall discusses - contact centre ...

Winners celebrated at the 2024 CCNNI Awards organised by Contact Centre Network NI (CCNNI) Northern Ireland’s customer ...

Cirrus Set to Wow at Call & Contact Centre Expo 2024 with Live Demos, Games, and AI-Powered Solutions. contact centres ...

H&M has confirmed that they are to close its Edinburgh based contact centre 14th December with 150 jobs losses expected.

Novuna Consumer Finance, a leader in the UK’s retail point of sale and personal lending sector, has been awarded the ...

These steps are key to contact centre agility for any season Magnus Geverts, VP Product Marketing at Calabrio discusses ...

With insights built on hard data, the 22nd annual edition of “The UK Contact Centre Decision-Makers’ Guide” is the largest ...