Customer complaints are inevitable in any business, but how you handle them can make a big difference in your brand image and customer loyalty. Ignoring, dismissing, or arguing with unhappy ...

Step 1: Complain online, by phone or post within 30 working days. We circulate your complaint in full with all the other reaction we receive overnight for producers and managers to read and consider.

The Cyprus Consumers Association (CCA) recorded thousands of consumer complaints in 2024, marking a 24 per cent increase compared to the previous year. The association’s annual report ...

Customer complaints are inevitable in any business, but especially in a utility setting where customers depend on reliable and safe services. How you handle complaints can make a big difference in ...

Consumer complaints against broadcasters topped the number of grievances filed with the Communications Authority of Kenya (CA) in the three months to December 2024, new disclosures showed ...

This project aims to analyze customer complaints in the banking and credit card services sectors to identify common issues, trends, and potential areas for improvement. The analysis provides insights ...

If a consumer complaint goes viral on social media and users see the company’s response as inadequate, a seemingly minor situation could spiral into something much larger—and much more ...

1:56 B.C. sees record number of telecom industry customer complains Canada’s telecom industry watchdog said it fielded a record number of consumer complaints in 2024 about TV, internet and phone ...

Our complaints can be either minor inconveniences or major grievances. We all find ourselves expressing dissatisfaction from time to time. It is interesting to note that an unhappy customer ...