Main Capital Partners portfolio company Pro4all has acquired STA Software, a SaaS provider specializing in quality management software for the construction industry.
Course topics include food microbiology, communication techniques, assessing active managerial control (AMC), strategies used to focus inspections and determining corrective actions. The course is ...
And if they’re not, what are you going to do about it? That’s where call center quality assurance comes in. Having an effective call center QA framework is crucial, but before you can get there you ...
We developed this framework through co-production with partners, agencies and people with direct experience of using care and support services. The assessment framework uses a subset of the quality ...