Phones aren't to blame for retailers' CX woes. Rather, it's a lack of telephony between the phone system and CRM, which, when ...

However, these days software-based cloud phone systems can deliver the same features and experience at a fraction of the cost. What makes these phone systems so popular is that they offer ...

A new phone system for all departments in the city of Iron Mountain will carry an initial cost estimated at $12,000, but the investment might be recouped in four years through savings in monthly ...

Cloud-based phone systems, also known as VoIP, use the internet to provide seamless communication from any location. Here's ...

A completely new way of paying for Bee Network buses and Metrolink trams will come into effect in less than two weeks — and ...

Voice-over-internet-protocol (VoIP) phone systems enable you to make calls and ... with high-level AI features and a low monthly cost. However, platforms like Dialpad, Aircall and OpenPhone ...

The Trump administration has unveiled an overhauled cellphone app once used to let migrants apply for asylum, turning it into ...

Questions continue to be asked about East Sussex County Council's decision to go-ahead with introducing a booking system for ...

Effectively, it’s a business phone system powered by the internet that ... such as call groups and auto-attendants, and lower costs on outdated hardware. Even though it is a rather new product ...

While many calls and social media posts end up not being credible threats, they still cause a disruption in the school day at ...

Voice Administrator and IT Security Specialist Joni Leuthardt and her team were worried about the cost, flexibility and reliability of a phoneless system and potential problems with 911 access, she ...

Here are the best VoIP desk phones, ranked and rated. Plus, a peek at the best VoIP softphone options.