Cost-cutting is a constant challenge for businesses in today’s competitive landscape, and BPO outsourcing has emerged as one ...

Firstsource Solutions Limited announces UnBPO™, a transformative approach to outsourcing that prioritizes technology, innovation, and outcome-driven solutions. As traditional BPO models become ...

The government launches the National Business Process Outsourcing Policy positioning Uganda as a global leader in the BPO industry.

College-educated, young, urban, female, and well-paid workers in the services sector are most exposed. Business process outsourcing (BPO) is identified as the sector with the highest proportion of ...