Uninterrupted operation of software, hardware, and network access means the absence of financial and often reputational risks ...

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Discover how to create a customer service policy that will drive customer delight, loyalty, and revenue growth for your team. As you hire more customer service agents, providing quality support across ...

“Notably, this is the first Service Level Agreement (SLA) transformer project completed and energised by the TCN,” Abdulaziz ...

Israel and Hamas have reached a ceasefire agreement that would put a stop to more than a year of fighting, according to multiple reports. A Hamas official told Sky News and several other outlets that ...

The climate_template platform creates climate devices that combine integrations and provides the ability to run scripts or invoke services for each of the set_* commands of a climate entity. All ...

The best website builders let you make pages with more design flexibility than anything you'll find on social media, though with fewer tools than traditional web hosting services. We've been ...

The Visual Studio Revit add-in wizard provides a Visual Studio template for generating C# .NET Revit add-ins. It enables the instantaneous and automatic generation, installation and debugging of a new ...

Service credits are financial penalties or incentives that the IT outsourcing provider pays or offers to the customer if they fail or exceed the service level targets specified in the SLA.

Set by the Joint Terrorism Analysis Centre and the Security Service (MI5), the UK’s terrorism threat level indicates the likelihood of an attack in the UK. The system was first made public in ...