Here are some horror stories that show how it has wreaked havoc: The Double-Billing Fiasco: A small business owner submitted ...

Steakhouse chain burgers should be made right with top-quality meat, but this isn't always the case. We checked reviews and ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

It gives agents the knowledge they need to resolve customer issues and provide quality support. Here are some common workflows to include in this section: As you can see, there are many scenarios to ...

IT white papers, webcasts, case studies, and much more - all free to registered TechRepublic members. Properly deploying new servers for clients requires managed services providers to carefully ...

The global disposable nitrile gloves market size was valued at USD 3.56 billion in 2024 and is projected to reach from USD ...

The iconic Western New York sandwich dates back to the 1800s and stacks roast beef on a kummelweck roll. Everyone needs to ...

Discover the 11 of the top SaaS Management Platforms that help businesses optimize, manage, and monitor their SaaS ...

Mastermind CoPilot provides dealership sales personnel with one-click sales scripts for calls, emails, and SMS communications. It taps into Mastermind’s behavior drivers, customer information, vehicle ...

EdgeTI Enables Digital Business Units to Differentiate and Drive Efficiency and Growth in Use of Digital Twins Arlington, ...

Recent periods of financial stress and the proliferation of risks across the financial system are fueling the development of ...