For instance, call center agents can be instructed to: Periodically reassure people that they’re listening Speak clearly without rushing or raising their voice Give people enough time to explain their ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

Korean biometrics firms have partnered with financial organizations to advance secure identity data management, simplify ...

The National Testing Agency (NTA) has launched the e-certificates for candidates who qualified in the CSIR UGC NET June 2024 session. This is now a major incentive for those aspiring to hold positions ...

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a global Certificate Authority (CA ... Director, North American Service Provider Sales, GMO GlobalSign, Inc. “With their newest focus on PQC, the collaboration between our two organizations ...

The climate_template platform creates climate devices that combine integrations and provides the ability to run scripts or invoke services for each of the set_* commands of a climate entity. All ...

The Poynter ACES Certificates in Editing serve as the communication industry’s leading training program to help communicators amp up their editing skills, improve their work lives and advance ...