In a call center, "call center conversation scripts" help agents stay on track during key moments of the conversation. For example, when a customer is unhappy with the service, wants a refund, or ...
Surely, as most techies maybe aware of, robotic process automation (RPA) or, simply, robotics, is so prevalent nowadays in all sectors of the economy of the developed countries in the world.
If you want to start a CSC in your area, you should be eligible to participate in the CSC Scheme. Moreover, if you are eligible, you should have the required infrastructure given below: The Common ...