You can contact Proton Mail customer support by filling out their support form via Zendesk. Enter details like the topic, your email address, the operating system, and the app version. Describe your ...

American politicians love to pose as defenders of factory workers threatened by globalization, corporate restructuring, and ...

ICS.cx rolls out its free 100-Hour Customer Journey Service for new ICS customers seeking to improve customer service, customer retention and profitability.

EVA Air, Taiwan’s leading independent airline, has officially launched its 24/7 customer service, offering around-the-clock ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

The CU Boulder administration has issued a statement that “strongly condemns” some messages recently chalked on campus buildings and sidewalks. According to the Denver Post, they included “Hamas ...

Techopedia explores six companies that are using AI-driven call centers, with generally positive results. We expect this to ...

The Rhode Island Turnpike and Bridge Authority (RITBA) recently transitioned to a new back-office system, causing longer-than ...

Consumers in the fairly recent past were somewhat tolerant when customer service queries took a long time to be resolved, being quite accustomed to a slow process. The experience of waiting on hold to ...

Medibank has launched a new “geofence” to divert calls from customers to staff who are based nearby, rather than a ...

If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...

As a precaution, EBT cardholders will receive text alerts from DCFS urging them to change their card's PIN immediately, the ...