QAD Inc., a leading provider of next-generation manufacturing and supply chain solutions in the cloud, announced the winners ...

Club Ichi co-founder Liz Lathan, CMP details how and why the group came about, the job challenges that members discuss the ...

Customer support—be it one person at a small company or teams of people at multiple locations throughout the world representing a larger brand—is where “judgment day” occurs. A customer could be doing ...

Zoho CRM is an online customer relationship management software for managing your sales, marketing, support in a single system. Zoho CRM helps businesses of all sizes build excellent customer ...

North America is pleased to announce two important developments that will enhance customer service and strengthen ...

A feature-rich CRM application developed using Django and MySQL that allows users to manage customer relationships effectively. This application provides functionalities such as user registration, ...

Learn about the rigorous testing framework we've used to rate, review, and compare market-leading CRM software for businesses of all sizes ...

TeleVox, the industry-leading provider of omnichannel patient relationship management platforms, has been awarded this year’s ...

According to this model, customer satisfaction is a function of the extent to which perceived performance (or outcome) exceeds expectations. Mathematically this relationship can be represented as the ...

Please view our affiliate disclosure. In today's fast-paced business landscape, providing exceptional customer support is crucial for B2B companies looking to build long-lasting relationships with ...

We recently compiled a list of the 10 Most Profitable Value Stocks To Invest In. In this article, we are going to take a look ...