After 37 years of service, Annie Jenkins was rewarded with the key to the City of Worcester in a surprise ceremony on Tuesday ...

Optimove, the first Customer-Led Marketing Platform, announced the launch of OptiPromo, a groundbreaking solution designed for B2C marketers that delivers dynamic, CRM-powered promotions and rewards ...

Copy Link Microsoft is telling customers that it failed to consistently ... The idea was that Microsoft would make security its first priority in everything. It's become so important that every ...

SAN FRANCISCO, Oct. 02, 2024 (GLOBE NEWSWIRE) -- Crescendo, creators of the first augmented-AI customer experience (CX) platform, today announced the acquisition of PartnerHero, a leader in CX ...

Mobile app engagement platforms and services enable app marketers and product managers to manage the process of engaging with users first and foremost. Methods such as push notifications and ...

See how we rate banking products to write unbiased product reviews. Customer experience can significantly impact your overall banking experience. If you can't find time to visit a branch or call a ...

On Tuesday, Wawa took first place in the American Customer Satisfaction Index’s (ACSI) Convenience Store Study, receiving a higher customer satisfaction rating than every other chain — including ...

In a world where innovation and entrepreneurship often go hand in hand, few stories capture our imagination quite like that ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $37,780 in 2022. The best-paid 25% made $47,010 that year, while the lowest-paid 25% ...

These days, business is largely conducted in a digital-first environment. That said, it's still very ... [+] much possible to deliver personalized experiences to customers. If you want to make a ...

When a customer has a problem, they want it fixed fast and right the first time. Sellers are fundamental to any organization’s success—and despite economic headwinds, business leaders are concerned ...