I'm thrilled to share that I have successfully completed the Crisis Communication Training on Coursera! 📜 In today's dynamic world, being prepared to handle crises effectively is more ...

Dr. Beatrice Mahler, Associate Professor, will teach the first optional course on Narrative Medicine and Clinical ...

The media briefing by New Orleans officials the day after the attack was one of the worst I have ever seen. On the stage were ...

The workers who care for people with disabilities are underpaid, overwhelmed, and increasingly leaving the field. Advocates ...

To complement these expanded security services, Synaptic's PR Shield provides Sapphire clients with expert crisis communication training and support as well as proactive reputation management.

UnitedHealthcare didn’t ask for my advice, but a reporter from Bloomberg News did, calling me a few days before the alleged assassin was arrested, asking for my analysis of the situation from the ...

a public relations firm that specializes in strategic and crisis communications, observed in an email interview. Next, the company revamped its food safety procedures and policies. “By ...

One of the cornerstones of antifragility is optionality—the practice of maintaining choices that increase flexibility and ...

But in my January 2019 Communications column, b I dismissed the ethical-crisis vibe. I wrote, “If society finds the surveillance business model offensive, then the remedy is public policy, in the form ...

One major factor contributing to the communication crisis is our heavy reliance on social media as a platform for discourse. A staggering 78.3% of Australians use social media, a figure that ...