C ustomer complaints are bound to happen when running a business. Handling these customer grievances effectively is crucial, not only for maintaining a good relationship with the complaining ...

In a report, the agency said there was “clear evidence of a severely flawed approach to complaint-handling” at the local authority. The ombudsman said it investigated 57 complaints and made 124 ...

When you lodge a complaint with your insurance company, they're supposed to have a look at it and get back to you within 30 days. The idea is that your insurer will resolve the issue so you don't have ...

The Los Angeles County Sheriff Civilian Oversight Commission has established a new committee to evaluate and reform how the ...

ASIC has recently published its findings following an investigation into the insurance industry’s level of compliance with internal dispute ...

Manama, Dec. 3 (BNA): The Ombudsman’s Office, in collaboration with the British Embassy and the Institute of Judicial and Legal Studies, held a workshop titled “Investigating Children’s Complaints” on ...