Daisy is an AI chatbot, designed by British telecom giant Virgin Media O2, to give scammers a taste of their own medicine.

Daisy uses a combination of different AI models, to listen and respond to the spam/scam calls instantly. This helps to create ...

X did not respond to a request for comment. In its privacy policy, the company has said it will not sell user data to a third ...

One of the main goals of CCM solutions is to ensure that communication is consistent regardless of the channel used.

Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing ...

Billionaire Elon Reeve Musk, till early November, was known for expanding his ever-growing business empire, but after the ...

Top Justice Department antitrust officials have decided to ask a judge to force Alphabet Inc.’s Google to sell off its Chrome ...

The company is able to see activity from signed-in users, and use that data to more effectively target promotions ...

Dialogue from these movies and TV shows has been used by companies such as Apple and Anthropic to train AI systems.

Microsoft Ignite 2024 has so much more going on, not least the presence of pretty much every Microsoft-adjacent tech company ...

Google shares fell as much as 1.8% to $172.16 in late trading. They had been up 25% this year through the close.

In 2020 Meta agreed to pay a settlement of US$52 million to moderators due to mental health issues caused by their roles ...