Ritham Bhattacharjee criticized IndiGo Airlines for a 5-hour flight delay and unprofessional behavior from the crew, ...

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Call recording ensures voice interactions align seamlessly with other channels. Call recordings help identify inefficiencies in customer service operations, such as long handling times or repeated ...

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Wizz Air, EMEA’s most environmentally-sustainable airline — according to CAPA, Centre for Aviation Awards for Excellence 2024 — has announced a key update to its customer support options as it ...

Expedia is one of the leading online travel agencies that help millions of travelers book flights, hotels, car rentals, and ...

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Given all the ways to communicate, a small group of restaurants and food businesses find that the telephone is no longer a ...