The BPO sector is shifting at an unprecedented pace, and staying ahead demands more than capable remote teams.

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Prof. Bazeyo also highlighted Uganda's unique advantage: strong government support. "Unlike many nations, Uganda's government actively backs the BPO industry, giving us a competitive edge.

“regulating and promoting the BPO industry to create employment and drive growth.” He noted that while Uganda’s BPO sector has existed for some time, it has lacked proper management and support. “We ...

The CEO added: “Within 24 hours of the event, we were overwhelmed with support from some of the best people and organizations in the industry, and we do not take it for granted. We have shared ...