Yes, the human element of the customer journey is a vital cog. Real-person communication lines can create a level of understanding, empathy, and trust that an automated response can’t.

"Life lately" for the SKIMS founder includes a new body piercing Charna Flam is a writer-reporter at PEOPLE. She has been ... that she’s been rocking a belly button ring. Kardashian, 43, posted ...

Researchers found that experienced dermatologists diagnose more accurately than inexperienced dermatologists or primary care providers, and the use of in-person clinical examination plus dermoscopy ...

The country’s labor productivity — as measured by gross domestic product (GDP) per person employed — inched up 0.7% year on year to P108,725 in the July-to-September period. This was slower than the 7 ...

TULARE COUNTY, Calif. (CNN) - A teenage law clerk from California has put her name in the record books by becoming the youngest person to pass the state’s bar exam. Sophia Park is the youngest person ...

Sophia Park is believed to be the youngest person to pass the California State Bar Exam, besting the previous record-holder: her older brother, Peter. By Alexandra E. Petri Sophia Park ...

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TULARE COUNTY, Calif. (CNN) - A teenage law clerk from California has put her name in the record books by becoming the youngest person to pass the state’s bar exam. Sophia Park is the youngest ...