The Financial Conduct Authority (FCA) has also allowed motor finance providers extra time to deal with complaints. Lawyers acting for motorists say this could further delay compensation which ...

The Telecommunications Ombudsman has reported a surge in service complaints. Grievances were largely linked to the 3G network shutdown that took effect in October 2024. No phone coverage ...

The CPC received $2.2 million last year. Uninvestigated internal complaints The city's response also comes one day after the Cleveland Community Police Commission said the city is still failing to ...

Wondering what topics we're covering? We put together a collection with articles from other Nature Portfolio journals to highlight some of the areas we plan to publish in.

Sales in France account for around 15% of Allurion’s revenue. Image credit: Shutterstock / hyotographics. Seven months after suspending sales of its weight loss balloon in France due to safety ...

Your complaint needs to meet certain criteria to be valid. Not all unfair situations are valid discrimination complaints. A valid complaint requires: one of the 11 grounds of discrimination protected ...

A consumer group or advocate can also complain on your behalf. Children can make complaints if they are assessed by the health service as having a sufficient level of maturity and understanding. If ...

This means that if the representative hasn’t resolved or closed your complaint within 14 days, they should refer your complaint to an employee who is designated to deal with complaints. If the bank ...