Using the tried-and-tested business process outsourcing (BPO) playbook, this online tutoring startup is raising the ...

The government through the Ministry of ICT and National Guidance launched the National Business Process Outsourcing (BPO) Policy and Publicity Campaign at Mestil Hotel, Kampala marking a ...

Aucera has been honored with five Stevie® Awards in the 19th annual Stevie Awards for Sales & Customer Service, reaffirming its reputation as a leader in customer experience, service innovation, and ...

Business process outsourcing (BPO) is a practice that helps companies outsource their functions that are not their core mission to third-party service providers. It helps companies reduce spending, ...

Phil Fersht, CEO and Chief Analyst, HFS Research, shared, "The BPO industry is heading for deep secular disruption as significant advances in both generative and agentic AI are driving the labor ...

SOME SECTORS in the Philippine labor market, such as the business process outsourcing (BPO) industry, could be at risk of being displaced by artificial intelligence (AI), the International Monetary ...

NEW job roles, not job losses, will emerge as the business process outsourcing (BPO) sector adapts to artificial intelligence (AI), according to the Information Technology and Business Process ...