Cardiff Council takes PSTN switch-off as opportunity to rethink school communications, writes Dan York, Local Government ...

Report with market evolution powered by AI - The global VOIP market in UK size is estimated to grow by USD 4.3 billion from ...

Greetings and welcome to LivePerson third quarter, 2024 earnings conference call. (Operator Instructions) As a reminder, this conference is being recorded. It is now my pleasure to introduce your host ...

According to the SEC, each company committed different violations. Avaya said hackers accessed a “limited number” of companies' emails but did not say that the hackers also accessed “at ...

The UK's finance regulator is urging all institutions under its remit to better prepare for IT meltdowns like that of ...

The British government said on Thursday it had imposed its biggest sanctions package against Russia for 18 months, targeting people involved in the Ukraine war, African mercenary groups and a ...

147 Media is a media publishing company based just outside Cambridge and was launched in October 1999 to publish contact-centres.com We aim to bring our readers and subscribers the most up to date ...

Integrated communications and cloud services provider teams with operator’s internet of things division to bring connectivity to enterprise communications platform users Continue Reading ...

It will be illegal for anyone currently aged 15 or under to ever buy cigarettes in the UK, under new laws proposed by the government. The plan is part of a series of measures aimed at tackling the ...

Argentinian prosecutors probing Liam Payne's death sensationally confirmed last night the arrests of three suspects who are now under formal investigation. They did not name a "friend" they were ...

We’re constantly pushing ourselves to do more for our thriving community, which happens to be the largest community of contact centre professionals in the UK. The CCMA was founded with the goal of ...