With pre-integrated support for platforms such as Avaya, Genesys, and NICE, the solution fits seamlessly into any contact ...

Four tech firms have copped $10.6 million ($US7 million) in fines after the US Securities and Exchange Commission (SEC) found ...

Technavio eyes rising e-commerce and artificial intelligence adoption as keys to the customer engagement solutions market's growth.

adverse changes in customer, employee or supplier relationships; (v) adverse regional and national economic and financial ...

Volta NXT Energises Customer Service with Sabio Group & Genesys Sabio's Expertise Powers Seamless Transition to the Genesys Cloud platform ...

Prior to joining Sinch, David held executive leadership roles at notable companies, including Zoom, Microsoft, Outreach, Cisco, Avaya, and Qwest, where he successfully grew revenue ... long-term ...

Greetings and welcome to LivePerson third quarter, 2024 earnings conference call. (Operator Instructions) As a reminder, this conference is being recorded. It is now my pleasure to introduce your host ...

RingCentral has inked partnerships with a variety of legacy PBX and telecommunication service providers to deliver co-branded UCaaS solutions to approximately half of the 400 million on-premises phone ...