By automatically sending customizable SMS reminders to customers, Appointment Reminder helps ensure that appointments are not forgotten and that clients show up on time. This has been shown to reduce ...

Running a field service business can feel like a balancing act—managing technicians, scheduling appointments, sending ...

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

In my 20-plus years running a CaaS company, RCS has become an integral, high-impact component of our contact center strategy, ...

An brave 71-year-old woman fought off four teen females who punched and stomped on her during a botched mugging on the New ...

Officials are bracing for Trump to follow through on his promises of retribution for his political enemies. Lawyer Mark Zaid, who represents some of those individuals, joins The Weekend to discuss the ...

By 2027, the chatbot market is expected to hit $3.99 billion, with a compound annual growth rate (CAGR) of 23.3%. This ...

Women earn less than men and report more difficulty raising money to build housing and commercial spaces, but they are ...

After hours: January 3 at 5:29:10 PM EST Loading Chart for PHR ...

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...