A Go Public investigation into telco contracts has prompted hundreds of frustrated customers from all the big providers to ...

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Dealing with angry customer emails can be tough ... you received less than a gold standard of service from us. Thank you for your patience while we investigate this matter. I’ll get in contact with ...

“A lot of the time, customers aren’t actually angry at you — they’re just frustrated as a whole,” Loritz says ... whether the interaction is going to result in a counter ticket, shop ticket, service ...

Customer service. Sales. All of these business areas ... Or more accurately, it can become an issue when customers are angry, frustrated or complaining and you don’t know how to deal with ...

A Nigerian lady who makes footwears has shared the unexpected DM she received from a customer According to her, she delayed the customer's order unintentionally and the customer reacted by sending an ...

It’s not easy being a customer-service agent—particularly when those customers are so angry with a product that ... whether in-house or outsourced to call centres. In America alone there ...

A Hastings phone shop owner who was attacked by a disgruntled customer in front of his wife and baby daughter says they have been left shaken by the incident. FoneMate owner Hank Zheng said the ...

A Hastings phone shop owner who was attacked by a disgruntled customer in front of his wife and baby daughter says they have been left shaken by the incident. FoneMate owner Hank Zheng said the man ...

A pub has hit back at angry customers who complained about being charged £25 for a Full English ... Another reviewer said: “Amazing food and brilliant service. We have visited on a few occasions for ...