Households are facing the largest rise in water bills since the privatisation of the industry 36 years ago. | ITV National ...

United Utilities and South West Water have confirmed bill increases of 32 per cent and 23 per cent, respectively, over the ...

As the snow that fell on Eastern North Carolina last week is mostly melted, some people are now starting to clean up their ...

Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...

Atom Bank's Saver Reward easy accent account provides a reward rate to customers when they don't make any withdrawals, ...

Skin's 'bestselling combo for angry skin' is currently on sale for a limited time only, reduced from £82. The 47 Skin 3 Step ...

Skin's 3 Step Treatment Bundle for spots, blemishes and scars has been reduced in the brand's winter sale - but you will need ...

Dealing with angry customer emails can be tough. Here are some tactics to make it better. Anyone can write, of course, they can. However, crafting exceptional copy can be difficult – especially if you ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

The Chief Executive of Southern Water told MPs that a water outage which left customers with no supply just days before Christmas was "completely unacceptable". | ITV News Meridian ...

Animal rights activists were rammed with trolleys by angry shoppers after staging a sit-in protest in a Sainsbury’s meat ...