The ACCC has accepted a court enforceable undertaking from Koala Living in relation to concerns about its dealings with consumers' claims regarding faulty products and, in particular, representations ...

Domestic airline passengers face less choice and higher airfares following Rex’s recent exit from services between ...

Gina Cass-Gottlieb commenced her 5-year appointment as Chair of the Australian Competition and Consumer Commission (ACCC) on 21 March 2022. Before she joined the ACCC Gina was a senior and founding ...

On 12 November 2024, Australia Post provided the ACCC with a public draft price notification proposing to increase the price of reserved ordinary letters delivered at the regular timetable by 13% from ...

The ACCC acknowledges the Traditional Custodians of the lands across Australia on which we live and work. We acknowledge their connection to this Country and pay our respect to Elders past, present ...

The ACCC is seeking feedback from businesses and consumers on Australia Post’s draft proposal to increase its basic postage rate by 20 cents from mid-2025.

The supermarkets inquiry public hearings have now finished. We will publish transcripts of the public hearings over the next few weeks. Any media queries should be directed to the ACCC media team at ...

Fuel prices in Australia are set by the market. International benchmark prices and the value of the Australian dollar have the most influence on the price consumers pay for fuel. Pricing decisions by ...

The ACCC publishes the LNG netback price series to improve transparency of gas prices in the east coast gas market. An LNG netback price is a measure of an export parity price that a gas supplier can ...

how businesses promote, sell and deliver products and services what terms they use in contracts how businesses take payment from consumers. If a business behaves very harshly, especially towards ...

When a business sells a product or service that doesn’t meet basic rights known as consumer guarantees, it must offer the consumer a solution. Depending on the size of the problem, the solution may be ...

Petrol prices move up and down in regular patterns in Australia’s major cities. Petrol price cycles are the result of deliberate pricing policies of petrol retailers. We are monitoring retail fuel ...