The following reasons will showcase why you should choose a cloud based call centre rather than an on-premise one: On-premise: It can be time-consuming. This includes planning the necessary ...

We will explore the current challenges faced by contact centres, why a cloud-only solution may not be the best fit for every ...

DE&I is changing contact centres, making them more inclusive and improving both employee and customer experiences. Cirrus' ...

Intradiem Announces Partnership with Five9 to Enable Real-Time Contact Centre Performance. Intradiem today announced its ...

Join Business Systems and teneo.ai for a webinar on ‘Going Digital-First’ Business Systems Ltd, an industry expert in digital ...