Discover why (and how) a VoIP gateway is one of the few truly plug-and-play devices in business communications.

The long-term promise of IP is to provide a coherent infrastructure on which to offer a plethora of multimedia services including voice. Voice over IP, and more specifically voice over the Internet, ...

Automated voice answering systems are used to take messages and provide automated information retrieval requests. They reduce operator error, improve customer service, and allow call center employees ...